Violations of civility norms in mediated debates have long been a subject of public concern. Together with Eike M. Rinke, Charlotte Löb, and Hartmut Wessler, I studied civility across media types, political systems, and levels of socio-cultural division. Our study not only offers interesting empirical findings but also an innovative definition of the concept. Specifically, we propose two concepts that capture the core aspects of civility: outrage and recognition. The paper is now published in The International Journal of Press/Politics (open access!).